Trusted home cleaning and help for older people and busy families in Gateshead

Family-run since 2017. The same friendly, DBS-checked cleaner every visit, plus help with laundry, shopping and errands if you need it. No contracts, cancel any time.

  • ✓ DBS-checked staff
  • ✓ £1m public liability insured
  • ✓ Checkatrade approved
  • ✓ Same cleaner every visit
  • ✓ Supplies included

From £17 an hour. No hidden extras.

Call 0191 486 2364 for a free quote

Mon to Fri, 8am to 6pm. Out of hours? Leave a message and we'll call you back next working day.

Prefer us to ring you? Request a callback

Arranging help for a parent? We're happy to talk it through with you first.

More than cleaning

We help with the everyday jobs that keep a home running, so you or your parent can stay comfortable and independent.

Cleaning

As much or as little as you like, from a weekly tidy to a full deep clean.

Laundry and ironing

Washing loaded, dried and ironed, or delicate items hand washed.

Shopping and errands

Weekly shop, prescriptions, bills or posting letters. We'll get it, or help you get it.

Trips out and company

A coffee, a trip to the Metrocentre or a regular outing. Wherever you'd like to go.

See everything we can help with

Reasons Why
People Choose Us

One

familiar face

The same cleaner every visit, so you always know who's coming.

Properly

checked

Every team member is DBS-checked, insured and wears ID.

35+ years'

experience

Run by Caroline, who's been cleaning homes for over 35 years.

No

ties

No contract, no cancellation fees, just give us as much notice as you can.

Meet Caroline

Community Assistance is run by Caroline, who's been cleaning homes for over 35 years. It's family-run, and every client gets the same friendly face each visit.

Prices

From £17 an hour.

All cleaning supplies included. No minimum visit. No contract.

Call 0191 486 2364 for a free quote

Areas we cover

  • Gateshead: Leam Lane Estate, Wardley, Pelaw, Heworth, Felling, Windy Nook, Wrekenton, Low Fell, Eighton Banks, Bensham and Deckham.
  • South Tyneside: Hebburn and Jarrow.
  • Sunderland: Washington and Springwell Village.

Can't see your area? Give us a call, we may still be able to help.

Common questions

Do I need to be home when you clean?

No. You can be home, give us a key, or leave one in a safe place on the day. Whatever you're most comfortable with.

What happens if something gets damaged?

Tell us straight away and we'll sort it out with you. We hold £1m public liability insurance.

Can family members arrange and pay on behalf of a parent?

Yes. You can book, pay and be our main contact, and we're happy to talk it through with you first.

Can I cancel?

Yes. There's no contract and no cancellation fee, just give us as much notice as you can.

More questions and answers

Ready to talk?

Call 0191 486 2364

Mon to Fri, 8am to 6pm. Out of hours? Leave a message and we'll call you back next working day.

Prefer us to ring you?

Leave your name and number and we'll call you back.

    Need office or commercial cleaning?

    We also clean offices, shops and other workplaces across Gateshead. See our commercial cleaning