We enjoy what we do

At Community Assistance, we truly enjoy what we do.

We provide cleaning and home support services throughout the Gateshead. The areas which we currently cover is: Wardley, Pelaw, Leam Lane Estate, Heworth, Felling, Windy Nook, Wrekenton, Low Fell, Eighton Banks,  Bensham and Deckham.

We’re slowly beginning to expand to other areas. Just ask us to find out if your area is covered!

We are proud to have:


Years of Experience

Caroline, the owner of Community Assistance, has over 30 years of cleaning experience.


Happy Clients

And the number continues to grow!


of our clients would recommend us

Yes, all of our clients have told us they would recommend us to a friend or family member (and many have!).

Our Staff will:

  • Always arrive promptly at the pre-arranged time on every visit.
  • Provide assistance of any nature specified in ‘Our Services’ page here during the contracted hours. These hours determined in advance.
  • Act with confidentiality at all times unless if it poses a significant risk to life. For example, should you have difficulty writing a letter due to restricted movement – We can help.
  • Report any goodwill gestures/donations to the Management Team prior to accepting.

Our Staff will not:

  • Carry out duties outside of the contract hours unless pre-arranged by Management.
  • Carry out any duties specified in the ‘Restrictions’ area of ‘Our Services’ page found here.
  • Smoke or consume alcohol on your premise at any time.

Our Values

Our Business was built on the below values...

Family run

We are a family run business ensuring decisions are always made with our client’s family in mind.


We focus on quality rather than quantity when it comes to clients. No visit will ever be a “rush job”.


We comply with all laws and regulations in the industry.

Management Team

You can find Community Assistance's Management Team below. Images coming soon

Want to find out more?

Contact the team